Customer Satisfaction Questionnaire - SkopBio

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Customer Satisfaction Questionnaire

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Customer Satisfaction Questionnaire

Name Address Phone Fax E-mail address

How would you rate your telephone and e-mail communication with our laboratory? Weak Fair Good Very Excellent

Comments

How would you evaluate the process of our offer reaching you? Weak Fair Good Very Excellent

Comments

How would you rate the accessibility of our laboratory? Weak Fair Good Very Excellent

Comments

How would you evaluate the response time of our laboratory to you? Weak Fair Good Very Excellent

Comments

How would you evaluate the comprehensibility of the reports of the service provided? Weak Fair Good Very Excellent

Comments

How would you evaluate the solutions provided by our technical staff for your problems? Weak Fair Good Very Excellent

Comments

Are complaints about the services you receive listened to and resolved in a timely manner? Weak Fair Good Very Excellent

Comments

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